Shipping Policy
Shipping Policy
(Last Updated:2025-04-26)
At Layer Labs Canada, we aim to deliver your custom 3D printed products safely and efficiently. Please review our shipping terms below.
1. Processing Time
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All items are made-to-order.
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Standard production time is 2-7 business days, depending on the size and complexity of your project.
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You will receive an estimated completion date when your order is confirmed.
2. Shipping Methods
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We ship via Canada Post and other trusted carriers within Canada.
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Tracking information will be provided once your order has been shipped.
3. Shipping Rates
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Shipping costs are calculated based on package size, weight, and destination.
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Shipping fees will be included in your final quote before payment.
4. Local Pickup
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Free local pickup is available in Winnipeg, Manitoba by appointment.
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You will be contacted when your order is ready to arrange a pickup time.
5. Delivery Times
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Estimated delivery within Canada: 2-10 business days after dispatch, depending on your location.
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Please note that delivery times are estimates and may be affected by carrier delays, holidays, or weather conditions.
6. Lost or Delayed Packages
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Once shipped, we are not responsible for delays caused by the carrier.
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If your package is lost or significantly delayed, please contact us, and we will assist in filing a claim with the carrier.
7. Damaged Packages
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If your order arrives damaged, notify us within 48 hours of delivery with photos of the item and packaging.
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We will review and offer solutions, which may include a discounted reprint.
8. International Shipping
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At this time, we only ship within Canada.
Contact Information
If you have any questions regarding shipping, contact us at:
📧 Email: [your@email.com]
📍 Location: Winnipeg, MB, Canada